Leading specialists in CRM and IT Service Management consulting

CRM Solutions Pty Limited was established in 1999 and remains a leading consultancy firm in the field of Customer Centric Solutions such as; Customer Relationship Management and IT Service Management.

Our clients range from many of the Fortune 500 companies to Small-to-Medium Businesses across a broad range of industries. Solving business problems with smart solutions which integrate seamlessly with your CRM or ITSM processes is what we do best.

Outstanding customer relationships begin with CRM Solutions

CRM Solutions partners with you to understand your business and the critical relationships between your business goals, business processes, IT infrastructure, your staff and customers.

Only after we have gained an intimate knowledge of your business and customers do we set about laying the foundations for your business success. CRM Solutions does this by developing smart solutions using innovative technology all within an open consultative approach.

Discover how CRM Solutions can help you to achieve your business strategy

Contact CRM Solutions today
+61 2 8824 7299
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Metro Bank and Dyamics 365

Dynamics 365 New Features

  • Cortana Integration.
  • New Outlook Application.
  • Survey Module.
  • Improved Business Rules.
  • Interactive Service Hub.
  • Knowledge Management Enhancement.
  • Excel Integration.
  • Product Entity Enhancements
  • Improved CRM App for Tablets.
  • Pause / Resume SLAs.
  • Improve Sync Between CRM & Outlook or Exchange.
  • Field Level Security for Standard CRM Fields.
  • Nested Quick Create Forms.
    Find out more

Putting Customers first

Experience how Metro Bank is amazing customers using Dynamics 365, Office 365 and Yammer to transform data into action. 

"Customers must always come first, and that's why Metro Bank is revolutionizing banking… We've embraced the software of a company that helps us treat people like people. With the technology that is working for us, we can focus on the really important stuff."

Paul Marriott-Clarke
Commercial Director
Metro Bank

If you would like to see examples of how Dynamics 365 can help you improve the way you do business, please contact CRM Solutions today on:
+61 2 8824 7299.



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